Sweepstakes Rules

These Sweepstakes Rules explain how the Amazon Jackpots Casino sweepstakes works, who can participate, how Sweeps Coins are earned and used, and how eligible prizes may be redeemed. This page is designed to be clear and practical, but if anything here conflicts with the official rules posted on the site, the official rules control.

Amazon Jackpots Casino operates a dual-currency social casino model with Gold Coins (GC) for entertainment play and Sweeps Coins (SC) for sweepstakes play that may lead to prize redemptions, subject to eligibility, playthrough, verification, and compliance checks.

Eligibility Basics: Who Can Participate

To participate, you must meet all eligibility requirements at the time you enter, play, and request a prize redemption.

You are generally eligible if you:

• Are at least 18 years old (or the age of majority in your state, if higher)
• Are physically located in a permitted US jurisdiction while participating
• Register one personal account in your own name with accurate information
• Are not restricted or barred under these rules or applicable law

Amazon Jackpots Casino may refuse participation, restrict features, or withhold prize redemption if eligibility cannot be confirmed.

Age Rules: 18+ Minimum (Age-of-Majority Applies)

You must be 18+ to create an account and participate. If your state requires a higher age of majority, you must meet that higher threshold. Age checks may occur at registration and again before your first redemption (and at any time later if needed).

Geographic Limits: Where Play Is Restricted

Amazon Jackpots Casino is intended for permitted US jurisdictions only. Participation is prohibited in the following states:

Washington, Idaho, Louisiana, Michigan, Nevada, Montana, Delaware, Connecticut, New Jersey, New York, California, Tennessee.

If you attempt to participate while located in a restricted jurisdiction (including by masking your location), your account may be suspended and any Sweeps Coins and redemptions may be voided.

Account Registration Rules: One Player, One Account

To keep the sweepstakes fair, you must follow strict account rules:

• One account per person. Multiple accounts by the same individual are not allowed.
• One account per household may be limited or reviewed. If multiple people in the same household participate, Amazon Jackpots Casino may require extra verification.
• One account per device, email, payment method, or IP address may be monitored for misuse. Patterns linked to bonus abuse or multi-accounting can trigger restrictions.
• You must use true, current information (name, address, date of birth, and contact details).

If your information changes, update it before attempting redemption to avoid delays.

Understanding the Two Currencies: Gold Coins vs Sweeps Coins

Gold Coins (GC) are used for social casino entertainment. Gold Coins are not redeemable for cash or prizes and have no cash value.

Sweeps Coins (SC) are used to enter sweepstakes-style play. Eligible Sweeps Coin winnings may be redeemable for prizes, provided you meet all requirements in these rules, including playthrough and verification.

How to Participate: What Counts as Sweepstakes Play

Sweepstakes participation happens when you use Sweeps Coins to play eligible games on the platform. Each Sweeps Coin play is an entry into the sweepstakes promotion associated with sweepstakes mode.

Some games, features, or promotions may be excluded from sweepstakes play or may have different contribution rules. If a game or mode is not eligible for sweepstakes play, it will be identified in the product experience or related promotion terms.

How Players Can Get Sweeps Coins (Including Free Methods)

You can obtain Sweeps Coins through multiple methods, including free options. No purchase is necessary to enter or participate in the sweepstakes where permitted by law.

Common ways to receive SC may include:

Purchasing Gold Coin packages Gold Coins may be purchased, and certain packages may include promotional Sweeps Coins as a bonus. Buying Gold Coins is optional and does not increase your odds in any free-entry method.

Daily Login Rewards and recurring offers Eligible players may periodically receive free Gold Coins and/or Sweeps Coins through daily login rewards.

Promotions and limited-time events From time to time, promotional campaigns can award Sweeps Coins (for example, bonus wheels, scratch cards, or special reward drops), subject to eligibility and any opt-in requirements.

Mail-in Alternative Method of Entry (AMOE) - Free entry Eligible players can request free Sweeps Coins by mail. The AMOE process typically requires you to log in, obtain the current Sweepstakes Request Code, and mail a handwritten request that meets the formatting and mailing instructions in the official rules. When approved, the request may award up to 3 Sweeps Coins per qualifying mail-in request, subject to limits, verification, and compliance checks.

Important: Because AMOE instructions and mailing addresses can change, always copy the exact address and request requirements from the latest official Sweepstakes Rules on the site before sending mail.

Promo Rules That Matter: Welcome Offers, Playthrough, and Opt-Ins

Promotions can change, but these are common structures used on Amazon Jackpots Casino.

Registration reward (no purchase required) New players may receive a welcome reward such as 3,000 Gold Coins.

First purchase promotion (optional) A featured offer may provide added value on a qualifying first purchase (example: a $20 package with bonus Gold Coins, free Sweeps Coins, and a welcome wheel spin). Some bonuses may be delivered instantly with additional rewards distributed over multiple days.

Weekly and daily promotional campaigns Time-limited campaigns may include Monday Mania, Winfinite Wednesday, Flash Friday, and ongoing Power Boost-style sequences. These are optional and may require you to claim, opt in, or meet timing requirements.

1x playthrough requirement for Sweeps Coins Promotional Sweeps Coins generally must be played through 1x before they become eligible for redemption. This means you must wager the promotional SC at least one time in sweepstakes play before any associated winnings are considered eligible.

If a promo has different terms, the promo’s specific terms control.

Prize Redemptions: Requirements, Minimums, and Processing

Redemptions are only available for eligible Sweeps Coin balances and only after all requirements are met.

Minimum redemption threshold A minimum of 100 eligible Sweeps Coins is required to request a redemption (unless a specific redemption method or offer states otherwise).

Eligible balance vs total balance Your account may show Sweeps Coins that are not yet eligible due to pending playthrough, bonus conditions, chargeback reviews, or compliance holds. Only eligible Sweeps Coins may be redeemed.

Redemption options Depending on availability, redemptions may be offered as cash equivalents and/or gift cards. Gift card processing may involve third-party providers.

Processing timeline Redemption processing can take up to 10 days depending on verification status, payment method, redemption amount, and security reviews. Additional documentation may be requested before approval.

Verification (KYC): Identity Checks Before Your First Redemption

To protect players and prevent fraud, Know Your Customer (KYC) verification is required before your first redemption request and may be required again later.

KYC may include:

• Government-issued photo ID
• Proof of address (such as a utility bill or bank statement)
• Identity and age verification checks
• Payment method verification when relevant

If the information provided cannot be verified, redemptions may be delayed, denied, or reversed, and the account may be restricted.

Payment Methods and Redemption Payout Details

When purchases are available, the platform may support payment methods such as Visa, MasterCard, and bank transfer, depending on availability and compliance checks. Redemption methods may differ from purchase methods, and Amazon Jackpots Casino may require that you complete verification before any payout or prize issuance.

Prohibited Activities: What Can Get You Disqualified

To keep sweepstakes participation fair and compliant, the following are prohibited and can lead to suspension, disqualification, and forfeiture of ineligible balances or prizes:

• Using VPNs, proxies, GPS spoofing, or any method to disguise location
• Creating multiple accounts, sharing accounts, or transferring accounts
• Bonus abuse, promo manipulation, or repeated exploitation of offers
• Using bots, scripts, auto-clickers, emulators, or automation tools
• Collusion or coordinated play designed to manipulate outcomes or rewards
• Chargebacks or payment disputes used to obtain promotional value unfairly
• Providing false registration details or forged verification documents
• Attempting to sell, trade, or transfer Gold Coins, Sweeps Coins, or accounts
• Any behavior that indicates fraud, money laundering risk, or policy evasion

Gameplay must be for personal entertainment and sweepstakes participation only.

Fraud Prevention and Security Holds: Why Reviews Happen

Amazon Jackpots Casino uses automated and manual reviews to detect unusual activity. A review may be triggered by:

• Mismatched identity or address information
• Multiple accounts linked to the same device or payment method
• Abnormal login patterns or location changes
• High-volume redemptions or rapid promo claims
• Chargeback history or disputed transactions

During reviews, your account may be temporarily restricted, and redemptions may be paused until checks are complete.

Suspension, Closure, and Disqualification: Common Triggers

Your account may be suspended, closed, or disqualified if:

• You are underage or located in a restricted jurisdiction
• You fail KYC or refuse requested verification
• You violate promo terms, playthrough rules, or participation limits
• You engage in prohibited conduct, fraud, or attempted fraud
• Your account activity suggests abuse of the sweepstakes model

If disqualified, Amazon Jackpots Casino may void Sweeps Coins, deny redemptions, and take other actions allowed under the official rules and applicable law.

No Purchase Necessary: Your Free-Entry Rights

No purchase is necessary to enter or participate in the sweepstakes where permitted by law. Purchasing Gold Coins does not improve your odds in any free-entry method. If you want to participate without a purchase, use the mail-in AMOE option described above and in the official rules.

Customer Support and Rule Updates

If you have questions about eligibility, AMOE requirements, verification, or redemption status, contact support at support@amazonjackpotscasino.com.

Sweepstakes rules, promotions, and eligibility restrictions may change to remain compliant and to protect fair play. Always review the current version of the rules before participating, especially before sending an AMOE request or submitting your first redemption.